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At our operation in King Khalid International Airport in Riyadh, daa International have internalised the car parking operation, bringing huge benefits to our client RAC.
Preparation for the Car Parking Transition at T5
Rationale Behind Internalising Car Parking at RAC
The main steps in the process were:
The Parking Revenue Growth timeline illustrates the success:
This was with no change in price or anything else – purely derived from operational efficiencies.
Car Parking Contract Management at T1 and T2
ASQ Passenger Satisfaction
There has been a notable increase in customer satisfaction according to the Airports Council International’s Airport Service Quality (ASQ) survey.
KKIA T5 Car Parking Transition – Summary