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Delivering optimal commercial revenues is driven by a cohesive approach, best practice and strong passenger insights. Getting the right balance of product, price and partner is critical to a strong passenger commercial offer.
Passenger Driven Strategy
Innovation & Best Practice
An innovative approach to managing risk in the current travel climate will allow operators to bid more confidently
Passenger Focused
Utilising passenger insights to deliver a balanced consumer offer across price, product and place
Comprehensive Offer
Through an innovative and extensive tender process, select best in class operators
Income Optimisation
Collaborative Approach
Partnership management of operators to seek and deliver new opportunities for revenue growth and an enhanced passenger experience
Connected Service Approach
Manage all commercial activities in a holistic joined up approach to optimise collective income and passenger participation across the terminals and airport campus
Rationale for Packaging Commercial Concessions
Approach for Packaging Commercial Concessions